Shipping & Returns

At ByK, we aim to ensure a smooth and reliable delivery experience for all our customers across the UAE. Please review our shipping guidelines below.

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Shipping Charges

  • Free Shipping is available for all orders above AED 100.

  • A flat AED 10 delivery fee applies to orders below AED 100.

Shipping Coverage

  • We currently deliver across all Emirates within the UAE.

  • Orders are processed and dispatched within 1–2 business days.

  • Delivery timelines may vary depending on location, courier availability, and public holidays.

Return & Refund Policy

  • Due to the nature of our products (perfumes and personal care items), we do not accept returns or offer refunds.

  • All sales are considered final.

  • If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos, and we will assist accordingly.

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